Professional Focus: Code of Ethics - Focus on financially inclusive customer outcomes
Webinar
Publication date:
17 November 2020
Last updated:
25 February 2025
Author(s):
Professional Focus
How to engage with the Code of Ethics Companion Guide on Financially Inclusive Customer Outcomes.
Following the publication of the Chartered Insurance Institute's (CII) second Code of Ethics Companion Guide, on Financially Inclusive Customer Outcomes, this webinar aims to help members understand and engage with the Companion Guide, and bring the principles of Financially Inclusive Customer Outcomes to life through examples and case studies.
Learning objectives:
- Members will understand the CII Code of Ethics Companion Guide on Financially Inclusive Customer Outcomes, and be able to apply the principles to real-life scenarios.
View the webinar HERE
This document is believed to be accurate but is not intended as a basis of knowledge upon which advice can be given. Neither the author (personal or corporate), the CII group, local institute or Society, or any of the officers or employees of those organisations accept any responsibility for any loss occasioned to any person acting or refraining from action as a result of the data or opinions included in this material. Opinions expressed are those of the author or authors and not necessarily those of the CII group, local institutes, or Societies.