Important Notice: Essential System Upgrades – 19 September – 20 September.
To support ongoing improvements, essential system upgrades will take place from 08:00 on 19 September until the afternoon of 20 September.
PSI exams scheduled during this maintenance window will not be visible in your MySMP dashboard until the work has been completed. Product orders submitted during this period will be subject to processing delays. If you have an coursework/mixed assessment enrolment deadline on 19 September and require an additional resubmission attempt, please plan ahead accordingly.
We apologise for any inconvenience caused and appreciate your patience while we carry out these important updates.
Professional standards
We work to raise the profile of the professionalism of our members and to ensure that our own governance procedures conform to current best practice.
As a member of the society (which is part of the Chartered Insurance Institute Group) you are expected to meet certain professional standards as outlined in CII's Code of Ethics.
The Code sets down the principles which all members should follow in the course of their professional duties.
As such, you are required to;
- Comply with the Code and all relevant laws and regulations
- Act with the highest ethical standards and integrity
- Act in the best interests of each client
- Provide a high standard of service
- Treat people fairly regardless of age; disability; gender reassignment; pregnancy and maternity; marriage and civil partnership; race; religion and belief; sex; and sexual orientation
If you do not comply with the Code, this may result in the Chartered Insurance Institute taking disciplinary action against you.
Further information
If you'd like to find out more about professional standards please visit the CII website professional standards section, which contains further information about the dedicated committee, disciplinary and appeals, whistleblowing and more.