Important Notice: Essential System Upgrades – 23 August, 11:00 AM to 4:00 PM.
To support ongoing improvements, essential system upgrades will take place on the 23 August between 11:00 PM and 4:00 PM.
PSI exams scheduled during this maintenance window will not be visible in My CII until the work has been completed. Orders submitted during this period may also be subject to processing delays.
We apologise for any inconvenience caused and appreciate your patience while we carry out these important updates.
Governance
We are directed by a board of key market practitioners who provide advice, technical expertise, access to key personnel and advocacy of the Chartered Insurance Institute's professional agenda.
Board objectives
- To provide technical advice and support
- To advise on current market issues
- To ensure our customer's interests are represented
- To act as advocates for CII membership, qualifications and Code of Ethics
- To ensure that members have relevant and accessible support for their professional development
- To provide additional expertise and experience, and to provide input to and nominations for working parties that may be set up to consider specific issues and inform initiatives
For wider group governance, please visit our Chartered Insurance Institute governance pages.
Board members
- Carlos Thibaut, Pay link Solutions
- Liz Syms, Connect Mortgages
- Marie Grundy, West One Loans
- Robert Hunt, Paradigm Mortgage Service
- Hannah Bashford, Model Financial Solutions
- Paula John, Paula John Communications Ltd
- Alec Wimbleton, Positive Lending
- Laura Gauden, CII
- Lea Karasavvas, Prolific Mortgage Finance
- Amanda Bryden, Lloyds Banking Group
- Megan Webb, PFS