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Serving you better: Our website will be undergoing scheduled maintenance on Saturday 24 May 2025 between 08.00AM – 18:00PM BST, to improve our services and better support our member and learners.
During this time, order processing, account updates, new membership/renewals and system emails will be paused until maintenance is complete. Please allow up to 48 hours from the time of your purchase for your request or transaction to fulfil and for email confirmation to be received. We apologise for any inconvenience.

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As part of our commitment to maintaining high levels of customer service, we're committed to using best practice and implementing policies and procedures to ensure our customers are dealt with on a consistent and fair basis. This is reflected in the guidance notes provided within our products and services.